They will add Active Directory accounts soon. For now a Spiceworks account is needed to log-in. After that it will take you to a log-in page of Spiceworks. Just wait a few minutes, depending on the speed of your computer.
This is the screen that tells you Spiceworks is booting. It will take you to the following screen: Just close the installer and launch Spiceworks by clicking on the desktop icon. The installation may take a while, it will automatically create a web-server for you just for the Spiceworks software. The installer will open, just click next and install. Just download the Spiceworks Installer file and execute it as an Administrator. Either: Windows Home, Professional, Enterprise edition OR Windows Server 2008 and above.It’s also free to use but it will only contain the helpdesk, so it will not include the inventory or network monitor. If you don’t have any hardware to host the software on I can recommend to use the cloud version. Your helpdesk will be accessible by a webbrowser. The reason we’re choosing Spiceworks is because we had to to set-up something fast without spending too much time, also it’s free and it gives us an overview of the current problems. Not only does Spiceworks have a helpdesk, they do also have Asset Management and a free network monitor. We’re going to use Spiceworks for our helpdesk.
Those are just the basics, but enough to make a good start!
This guide will show you how to create and manage a helpdesk.